Structured: Texas Private Security Level II: Non-Commissioned / Unarmed Security Officer Training

Introduction to Private Security

The role of private security, responsibilities of security officers and the relationship between private security, clients, the public and law enforcement.

Texas Private Security Laws and Regulations

Introduction to applicable Texas laws, administrative rules, regulatory requirements and professional responsibilities.

Security Officer Authority and Limitations

Understanding what a private security officer may and may not do while performing assigned duties.

Professionalism and Ethics

Professional appearance, integrity, confidentiality, ethical decision-making and appropriate workplace conduct.

Observation and Patrol

Situational awareness, recognizing suspicious activity, prevention and deterrence, patrol responsibilities and documenting observations.

Communication and Conflict Resolution

Professional communication, active listening, verbal de-escalation and techniques for managing difficult or confrontational situations.

Use of Force

Fundamental legal and professional considerations involving the use of force and the importance of proportionality, necessity, documentation and compliance with law and employer policy.

Arrest and Detention Concepts

Fundamental concepts concerning detention, arrest, interaction with law enforcement and limitations on a security officer's authority.

Emergency Response

Appropriate security-officer actions involving emergencies, safety hazards, fires, medical emergencies and other critical incidents.

Report Writing and Documentation

Field notes, incident reports, factual writing, chronological reporting and preservation of important information.